Pacifica

SERVICE PROVIDER LIST

Below is a list of service providers who we may provide access to certain of your Personal Information pursuant to our Privacy Policy. Please contact us at info@thinkpacifica.com with any questions about this service providers or what type of information we share with them.

You can subscribe for updates to this list using the form at http://eepurl.com/dvoYIj.

Analytics
We may use third-party Service Providers to monitor and analyze the use of our Services.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:
https://policies.google.com/privacy/update.

Appsee
Appsee provides an analytics platform to analyze and improve user experience. Appsee is provided by Shift 6 Ltd., together with its affiliates including Appsee Inc. For more information about the type of information Appsee collects, please visit:
https://www.appsee.com/legal/privacypolicy.

Apple
For iOS users, Apple provides analytics in situations where the Services crash or have other errors.

For more information about the type of information Apple collects, please visit:
https://www.apple.com/legal/privacy/en-ww/.

Google
For Android users, Google provides analytics in situations where the Services crash or have other errors.

For more information about the type of information Google collects, please visit:
https://policies.google.com/privacy/update.

Messaging

MailChimp
We use MailChimp for marketing and informational emails.

For more information about the type of information MailChimp collects, please visit:
https://mailchimp.com/legal/privacy/.

MailGun
We use MailGun for transactional email processing in order to send weekly reports, password reset emails, etc.

For more information about the type of information MailGun collects, please visit:
https://www.mailgun.com/privacy-policy.

SurveyMonkey
We use SurveyMonkey in some cases to survey our users regarding their use of the Pacifica application.

For more information about the type of information SurveyMonkey collects, please visit:
https://www.surveymonkey.com/mp/legal/privacy-policy/.

Twilio
We use Twilio for our video conferencing implementation. In some cases, such as for users participating in a study, we will also use Twilio for text messaging.

For more information about the type of information Twilio collects, please visit:
https://www.twilio.com/legal/privacy.

Cloud Services

Amazon Web Services
We use Amazon Web Services to provide cloud services, including storage, in connection with the Services. Virtually all Personal Information we collect is stored or otherwise processed through Amazon Web Services.

For more information about how Amazon Web Services uses and protects your information, please visit:
https://aws.amazon.com/compliance/data-privacy-faq/.

Payment Processing

We may provide paid products and/or services within the Services. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processing services we work with are:

Recurly
We use Recurly for payment processing, in particular for payments through our website. For more information about what information Recurly collects and how it uses and protects that information, please visit:
https://recurly.com/legal/privacy.

Apple
For iOS users, Apple provides payment processing made through our mobile application. For more information about the type of information Apple collects, please visit:
https://www.apple.com/legal/privacy/en-ww/.

Google
For Android users, Google provides payment processing made through our mobile application. For more information about the type of information Google collects, please visit:
https://policies.google.com/privacy/update.